Return & Refund Policy

Thank you for shopping at woofyplus.com. Please review our policy below for returns and exchanges:

• Items must be purchased directly from our website (www.woofyplus.com) to qualify. 
• Only unused or unworn items may be returned for a refund or exchanged. 
• Returns or exchanges must be initiated within 14 days of purchase. 

We do not accept returns or exchanges for: 

• Limited-edition collections. 
• Items discounted 40% or more (final sale). 
• Orders over $400 (final sale). 
• Personalized items. 
  

For wholesale orders or bulk purchases (non-wholesale), please contact us at woofyplus@gmail..com. 

• To request a return or exchange, please contact us at woofyplus@gmail.com. 
• Buyers are responsible for all return shipping costs; we do not provide prepaid return labels. 
• All approved returns and exchanges are subject to a $5 restocking fee. 
• Unless the error is due to a processing mistake on our part, we cannot refund original shipping costs. 

If a gift recipient wishes to return or exchange an item, the same 14-day window applies. Please have them contact us at woofyplus@gmail.com.

• We understand that pets can sometimes get overexcited with our products. However, damage caused by pet activity (such as chewing) is not considered normal wear and tear or a manufacturing defect. 
• If your item is damaged by your pet, please contact us at woofyplus@gmail.com to see how we can assist you. 

We reserve the right to approve or deny any return or exchange requests that fall outside these guidelines. If you have any questions, feel free to reach out to us at woofyplus@gmail.com.