Shipping Policy
Thank you for choosing woofyplus.com! Below you'll find details on our shipping process:
Order Processing Timeframes
- Orders are processed within 1–3 business days before they are ready for shipment.
Delivery Timeframes
- Standard Shipping: Your order will typically arrive within 5-6 business days.
- Expedited Shipping: Expect delivery within 2-4 business days.
- International Shipping: We do not ship to regions outside the United States.
Address Changes & Order Modifications
- If you need to update your shipping address, please contact us immediately at woofyplus@gmail.com. We will do our best to accommodate your request, but we cannot guarantee changes if your order has already shipped.
- To change or cancel an order, including pre-orders (changes or cancellations for pre-orders can only be made during the pre-order period), please email us as soon as possible at woofyplus@gmail.com. Our business hours are Monday through Friday, 9:00 am to 5:00 pm PST.
Order Tracking
- Once your order has shipped, you will receive an email with a tracking link. Please allow 1-2 business days for the carrier to update the tracking information.
Payment Methods
- We accept Visa, MasterCard, American Express, Discover, and other major debit and credit cards.
- Please note that we do not accept traveler’s checks.
- Please note that international orders may be subject to duties and taxes in the destination country. These are the responsibility of the customer.
PO Box Deliveries
- Yes, we do ship to PO boxes.
If you have any further questions regarding your order or our shipping policy, please contact us at woofyplus@gmail.com.