Terms of service

Effective Date: September 30, 2025

Welcome to woofyplus.com (the “Site”). By accessing or using our Site and any services provided through it (the “Services”), you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. Please read these Terms carefully, as they form a legally binding agreement between you and woofyplus.com. If you do not agree with these Terms, please do not use our Site or Services.


1. Scope of Services

woofyplus.com operates an online store providing various products for purchase. We reserve the right to modify, suspend, or discontinue any portion of our Services at any time without prior notice. Your use of the Site and Services is at your own risk, and we make no guarantees regarding uninterrupted access.


2. Registration & Account Security

a. Registration:
Certain features of our Services require you to create an account (“Account”). During registration, you must provide accurate and complete information, including a valid email address and, if applicable, payment details. All information you provide is subject to our Privacy Policy.

b. Account Security:
You are responsible for maintaining the confidentiality of your Account login credentials. You agree to notify us immediately at woofyplus@gmail.com if you suspect any unauthorized use of your Account. woofyplus.com is not liable for any loss or damage arising from your failure to safeguard your login information.


3. Communications

As a registered user, you consent to receive emails or push notifications related to your account, order status, promotional offers, and other relevant information. You may opt out of marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us at woofyplus@gmail.com.


4. Products, Shipping & Returns

a. Ordering:
Customers (“Clients”) may order products through our Site. You are responsible for providing accurate shipping information and for any applicable shipping fees unless stated otherwise on the Site. 

b. Shipping and Risk of Loss:
Shipping dates and arrival times provided are estimates only. Once a product is shipped, the risk of loss transfers to you. Any claims for missing or damaged products must be reported to us within fourteen (14) days from the date of purchase. 

c. Returns:
If you receive a defective product, you may return it within fourteen (14) days of receipt for a replacement or store credit, subject to our Return Policy. You are responsible for ensuring the product is properly packaged for return shipment. All returns and exchanges are at the sole discretion of woofyplus.com. 

d. Purchase Price:
The prices for our products are as listed on the Site at the time of your order. We reserve the right to change prices at any time. No price protection or refunds will be provided in the event of a price reduction after purchase. 


5. Payment Terms

a. Payment:
By making a purchase, you agree to pay all applicable fees, including any taxes and shipping charges. We accept credit cards (e.g., Visa, MasterCard, American Express, Discover). Payment processing is handled via a third-party payment service; please refer to their terms for further details. Please note that international orders may be subject to duties and taxes in the destination country. These are the responsibility of the customer.

b. Billing:
All billing information you provide is subject to our Privacy Policy. woofyplus.com is not responsible for any failures or security breaches of third-party payment processors. 

c. Refunds:
Except as provided in our Return Policy, woofyplus.com has no obligation to issue refunds. Refunds, if granted, will be at our sole discretion. 


7. Intellectual Property Rights

All content on the Site not provided by you (“WoofyPlus Content”) is the property of woofyplus.com or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-transferable license to use such content solely for your personal, non-commercial use. You agree not to reproduce, modify, or distribute any woofyplus Content without our prior written consent.


9. Prohibited Conduct

By using our Site and Services, you agree not to:

  • Transmit any harmful, illegal, or objectionable material. 
  • Engage in fraudulent or deceptive activities. 
  • Use automated means (e.g., web scraping) to access our Site. 
  • Infringe upon the intellectual property or privacy rights of others. 
  • Disrupt or interfere with the operation of our Site or Services. 


10. Disclaimer of Warranties

The Site and Services are provided “as is” and “as available” without any warranties, express or implied. woofyplus.com disclaims all warranties, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Site or Services will be error-free, secure, or uninterrupted.


11. Limitation of Liability

In no event shall woofyplus.com or its officers, directors, employees, or affiliates be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the Site or Services. Our aggregate liability for any claims shall not exceed the total amount paid by you for the product or service in question.


12. Dispute Resolution & Release

a. Arbitration:
Any disputes arising from these Terms or your use of the Site will be resolved through binding, individual arbitration in accordance with applicable rules. By agreeing to these Terms, you waive your right to participate in any class action or collective lawsuit, unless you opt out as provided herein. 

b. Release:
You agree to release woofyplus.com from any claims or liabilities arising from disputes with other users or third parties that may arise through your use of the Site or Services.


13. Governing Law & Jurisdiction

These Terms shall be governed by the laws of the State of California without regard to conflict of law principles. You consent to the exclusive jurisdiction of the courts located in California for any disputes not subject to arbitration. You further waive your right to a trial by jury.


14. Termination

woofyplus.com reserves the right to terminate or suspend your access to the Site and Services at any time, with or without notice, for any reason, including violation of these Terms. Termination does not relieve you of any obligations incurred prior to termination.


15. Unsolicited Ideas & Feedback

If you submit any suggestions or ideas (“Unsolicited Ideas”) to us, you agree that such submissions become the exclusive property of woofyplus.com. You will not receive any compensation or acknowledgment for such submissions, and we are free to use them without any obligation to you.


16. Miscellaneous

a. Entire Agreement:
These Terms, together with our Privacy Policy, constitute the entire agreement between you and woofyplus.com regarding your use of the Site and Services. 

b. Severability:
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. 

c. Waiver:
Failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. 


17. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Email: woofyplus@gmail.com

By using woofyplus.com and our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.